All patient records, including paper and computer-based records are confidential. They are protected under the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR) which lays down legal requirementsservices such as ourselves. We will pass on specific information only if there is a genuine clinical need for it. Anyone who receives information from us is also under a legal duty to keep it confidential.
Sometimes the law requires us to pass on information e.g. when we encounter infectious diseases that may endanger the safety of others. Data may be gathered for audit purposes and in development of medical care or other NHS services. All NHS members who access your data are legally bound to keep this confidential.
For more detailed information about how we use data, how you can access your data, and your rights under the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR) please read our Fair Processing and Privacy Notice.
Patient privacy during consultations
Cheshunt Minor Injuries Unit takes the privacy of patients very seriously and all appointments are carried out in a private consultation room.
You can help us by
- Only accessing the MIU when it is appropriate to do so.
- Acting in a polite and non-abusive manner.
- Switching off mobile phones while on the premises.
We have a zero tolerance policy of violence against all MIU staff. We will immediately remove any patient for violence or abuse against any MIU employee. Such behaviour will also be reported to the police.