All patient records, including paper and computer-based records are confidential. They are protected by the Data Protection Act 1998 which lays down legal requirements for computer users such as ourselves. We will pass on specific information only if there is a genuine clinical need for it. Anyone who receives information from us is also under a legal duty to keep it confidential.
Sometimes the law requires us to pass on information e.g. when we encounter infectious diseases that may endanger the safety of others. Data may be gathered for audit purposes and in development of medical care or other NHS services. All NHS members who access your data are legally bound to keep this confidential.
We are fully compliant with the Freedom of Information Act 2000. By law you have the right to request access to your health records. Please contact us if you wish to apply for this access.
Patient privacy during consultations
Cheshunt Minor Injuries Unit takes the privacy of patients very seriously and all appointments are carried out in a private consultation room.
You can help us by
- Only accessing the MIU when it is appropriate to do so.
- Acting in a polite and non-abusive manner.
- Switching off mobile phones while on the premises.
We have a zero tolerance policy of violence against all MIU staff. We will immediately remove any patient for violence or abuse against any MIU employee. Such behaviour will also be reported to the police.