Cheshunt Minor Injuries Unit

Cheshunt Community Hospital, King Arthur Court, Cheshunt EN8 8XN

Our Services

Cheshunt Minor Injuries Unit (MIU) provides a nurse-led service for patients from 8am to 8pm every day (including weekends and bank holidays).

Cheshunt MIU is a service for people with minor injuries that might otherwise have had to travel to an accident and emergency (A&E) department. The MIU provides care for people who do not have a life threateing injury.

You do not need to be reigstered with a GP and you do not need an appointment to be seen by us.

To see what conditions we treat please visit the What Can We Treat? page.

We aim to treat patients promptly, courteously and in complete confidence. We feel that it is important for you to know who you are speaking to, so our staff wear name badges.

You have the right to request to see any clinician that you like. Please contact reception for more information.

We are committed to treating all patients equally and ensure that there is no discrimination against patients on grounds of age, sexuality, ethnicity, disability or any other factor than clinical need.

To find out more about the services that we provide please use the links at the top of this page. To comment on our services, please visit the Your Feedback section of this website. You can also click the link to download a copy of the Cheshunt MIU information leaflet. (PDF opens in a new tab).

Other NHS services

The MIU fits into the range of health services that are available in the community. These include:

Community pharmacists/chemists

Pop into a pharmacy for expert advice and to pick up medicines to help you treat sore throats, hay fever, indigestion, or aches and pains. Many pharmacies are open in the evenings and at weekends too. They can dispense prescription medicines, sell over the counter medication, give health advice and answer questions on medicines and how they should be used.

Some pharmacists can also offer routine tests, such as blood pressure checks and can give support and advice on many health matters such as self care and stopping smoking. For those looking to stop smoking many pharmacies offer a confidential one-to-one agreed support programme and will provide nicotine replacement therapy.

GPs

Local GPs provide a range of medical services and are available for routine and urgent medical appointments.

GPs provide care and support for people with on-going problems as well as providing medical advice, diagnosis, treatment, immunisations, tests and referrals to hospital consultants for specialist care.

Call your GP surgery if you have an illness or pain that won’t go away, if you need routine care or you need repeat prescriptions.

If you need to see a doctor urgently in the evenings, at weekends or on a public holiday and it cannot wait until your usual surgery is open, you should telephone the out of hours service on 111. Experienced staff will answer your call and assess your health needs over the phone which may result in you having to attend your nearest out of hours centre, or you will be advised on how to treat your condition at home.

Walk-in centres

These are open every day 8am to 8pm and provide GP services. No appointments are needed and you do not have to be registered with the GPs working there.

You can get health advice and treatment, including emergency contraception. You will need to see your own GP for a referral to hospital.

A&E departments

A&E departments deal with the most seriously ill and injured people. Only call 999 in a critical or life-threatening situation, for example if someone has:

  • a severe allergic reaction/difficulty breathing
  • a suspected heart attack
  • a suspected stroke
  • lost a lot of blood
  • lost consciousness
  • severe burns

A&E departments are for people with serious conditions only.

NHS 111

If you’re feeling unwell and don’t know what’s causing it or what to do, phone NHS 111 on 111 or go online at www.nhsdirect.nhs.uk They will be able to give you advice or direct you to the most appropriate service in your community.

More information

For further information about any of the services listed above please telephone NHS Hertfordshire CCG Patient Advice and Liaison Service (PALS) on 01707 369 699 for further information. PALS also offer a text phone service which is available on 07818 417 599.