If you need urgent medical care when the centre is closed, you should call NHS 111. This is the three digit telephone number for urgent care services in the area.
You can use this number when you need medical help or advice and it’s not urgent enough to call 999. NHS 111 operates 24 hours a day, seven days a week, 365 days per year and is free to use from a landline and a mobile.
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
When to call 111
You should call 111 when:
- you think you need to go to A&E or to another NHS urgent care service
- your GP surgery is closed and you need healthcare advice
- you don’t know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
- major accident or trauma
- severe breathlessness
- severe bleeding
- loss of consciousness
- severe chest pain
NHS 111 also provides a confidential interpreter service in many other languages if required. For deaf people and those hard of hearing, a text phone service is available on 18001 111.
For further information you can visit www.nhs.uk/111